Privacy Policy

Effective date: November 20, 2023

Introduction

At Soul Arc, we respect your privacy and are committed to protecting your personal data. This privacy policy explains what information we collect, how we use it, and the choices you have.

1. Data Collection

We collect data only to enhance your experience with our apps. Our primary reason for collecting user data is to support features that require cloud interactions, such as synchronization of user settings, storing app preferences, or enabling account-based functionalities. We do not collect data for the purpose of processing or selling it.

2. Types of Data Collected

Usage Data: This may include information about how you use our apps, including but not limited to device identifiers, IP addresses, and app usage statistics. This data is collected solely to improve our services and provide a seamless user experience.

Cloud Interaction Data: If your app interacts with cloud-based features or services, we may collect relevant data necessary for those interactions. This is done strictly for the purpose of serving you effectively and maintaining account-related functions.

3. Use of Data

We use the collected data to:

Provide and maintain our mobile applications.

Improve app performance and user experience.

Troubleshoot issues that users encounter with our apps.

Communicate updates or important information regarding your usage of our services when necessary.

We do not share, sell, or otherwise distribute any personally identifiable information outside of our company except as described below.

4. Data Sharing

We may share aggregate and anonymized data with third-party service providers to help us improve our app’s functionality or performance. Any shared data does not contain personal identifiers and cannot be used to identify you individually.

5. Third-Party Services

Our apps may include services provided by third parties, such as analytics or advertising partners. These third-party services may collect information about your use of our apps for their own purposes. We encourage users to review the privacy policies of these third-party services directly, as we do not control their data collection practices.

6. Data Security

We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk associated with processing personal data. However, please note that no method of transmission over the internet or electronic storage is 100% secure.

7. User Rights

As a user, you have rights regarding your personal information:

Access: You can request access to your personal data.

Correction/Deletion: You can ask for correction or deletion of inaccurate personal data.

Data Portability: Where applicable, you may be able to obtain a copy of your data in a portable format.

8. Changes to This Policy

We reserve the right to update our privacy policy at any time. We will notify you of significant changes by posting an updated version on this page and updating the "effective date" at the top of this document.

For any questions or concerns regarding this privacy policy, please contact us using the contact form on this site.

By using our apps, you acknowledge that you have read and understood this Privacy Policy.